Set-up and payment of utilities may be written into your rental agreement. In this case, a utilities fee included in the rental price and the landlord handles payments. If you own your apartment or the utilities have been registered in your name, it will be up to you to monitor service. Basic monthly price for all utilities should be about 2,500Kc.
A helpful site for advice and technical information about all utility services in Prague is http://www.spoluproprahu.cz/.
Prazska Plynarenska (PP) is the supplier of natural gas. if you use an oven range or boiler they must be reported to the gas company.
To set up a new gas supply point, you'll need to fill out an application online, request a representative to your home, or go to PP's customer service centre:
PP Customer Service
Jungmannova 31
Prague 1 - Nove Mesto
Telephone: 840 555 333
A technician will inspect your meter and give an estimate of how much will be consumed per period. A deposit (zaloha) is necessary. Bills come once a year and indicates whether more or less then the estimate has been consumed. If there is a large discrepancy between the estimate and the actual amount of gas used, the gas company will reset the deposit rate for the following year.
Payment can be made by: direct debit (amount is automatically deducted from your bank account), single transfer order (one-time bank payment initiated by the customer after receipt of the bill), cash using Postal Form A (common method of paying various bills. The form attached to your bill is taken to the post office and the amount due is paid for in cash), SIPO (combined bill which can include your rent, basic utilities, and television fees. You can sign up for it at the post office, where the bill is paid for in cash).
Prazska energetika runs electricity in Prague. Meters are inspected once ever four months. Apartment buildings usually post notices a few days before the inspector comes.
There are several service, but the main office usually has customer service employees that speak English:
Prazska energetika, a.s.
Jungmannova 31
110 00
Prague 1 - Nove Mesto
Hours:
Mon - Thursday 9:00 - 18:00
Friday 9:00 - 12:00
Call Center: 267 055 555
There are several plans to choose from. Choosing the one best for you depends on the kind of electricity usage you have in your home. With an electrical heating system the amount you pay will be calculated based on two different tariffs: peak/high tariff (vysoky tariff) and low tariff (nizky tariff). The homes accumulator or storage heater is set to automatically store up heat energy at night when the tariff is low. By encouraging consumers to use more energy at off-hours, the electrical company can curb heavy electricity consumption during times of high demand.
Electricity is paid for in advance, in the form of a deposit. The amount of the deposit is determined according to the size of your home and the number of inhabitants. Once your bill arrives (once every four months), it will specify how much electricity was actually used. Any difference between the actual sum and the deposit will be added to or subtracted from your next deposit payment.
A complete price list for 2011 can be found here.
Payment can be made by: direct debit (amount is automatically deducted from your bank account), single transfer order (one-time bank payment initiated by the customer after receipt of the bill), cash using Postal Form A (common method of paying various bills. The form attached to your bill is taken to the post office and the amount due is paid for in cash), SIPO (combined bill which can include your rent, basic utilities, and television fees. You can sign up for it at the post office, where the bill is paid for in cash).
Prague's tap water is perfectly safe to drink, but not is always served. If water is asked for at a restaurant, you are more likely to get bottled water which you'll have to pay for.
Water consumption is usually included in the lease agreement. If you have an issue with service or need to set-up service for a property you own, The Prague Water Supply and Sewage Company (Prazske vodovody a kanalizace) is responsible for supply and treatment. For issues, you can contact the company at:
Prazske vodovody a kanalizace, a.s. (PVK)
Ke Kablu 971
102 00 Prague 10
Tel: +420 840 111 112
Update 27/01/2011
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