Beware of scams when renting cars in Ireland. I got caught by a scam at Hertz Shannon Airport Scam. Avoid them at all costs.
So called customer damage.
Barely drove the car, on main & quiet roads to and from my parents house to the airport.
Returned the car out of hours to short term car park, got my flight. Checked it over thoroughly with my wife and it was fine.
Received an email saying they were charging me 993euro for cutomer damage, showed me a picture of 3 small scrapes under the front left bumper. I refute and contested it. A day later they emailed me to say they were only going to charge me 476 euro, obviously part of the scam, as if they are doing me a favour.
Happened to me at the end of August 2021.
Hertz Claims department are also complicit in the scamming. I logged a case got a reply the next day from someone in customer service, no name, no case number, no job title, no place of work, just Hertz Customer Service, saying they looking into the case and found no wrong doing and I was liable for the damage.
Ran in to others who had similar issues. Its morally wrong and unjust what Hertz Ireland are doing to their customers. Its truely appalling that they can get away with it in 2021. Please avoid these Hertz scammers.