Matkapuhelin, Kännykkä, Känny
It is only natural in the land of Nokia that people
use mobile phones for EVERYTHING; text messaging and paying bills is just the
beginning. So you really need a mobile phone in Helsinki.
Fortunately, there is no "set-up fee" for a mobile phone in Finland
so this can be the cheapest way to get started. However, you may have to make
an advance payment, and you will also have to buy a phone! Be sure to get an
unlocked tri-band or quad-band phone. If you can afford a phone with 3-G superfast
data transmission, go for it!
Online auction sites such as uBid (http://www.ubid.com)
offer phones with warranties for all budgets. Mobile
service (GSM) operators also sell telephones; you may be able to buy a decent
second-hand model for a very low price, or a new phone from about € 70
upwards depending on features. Telephones are not generally included with your
subscription in Finland . If you or a friend speak Finnish, try Huuto.net
(www.huuto.net/fi/)
if you're looking for a second-hand phone. Huuto.net is the Finnish equivalent
of EBay, and very handy for buying anything second-hand!)
If you are a foreigner without an established credit history in Finland you
will probably be required to pay an advance payment to open a mobile phone line.
This can be substantial (perhaps € 500). However, if you pay your
bills on time, the amount is fully refundable when a) you cancel the service,
or b) the "trial period" of up to 2 years is over, whichever comes
first.. Mobiles are a reasonably cheap way of communicating, particularly if
you use text messages (SMS) rather than actually calling. SMS, local call and
international call rates vary significantly between operators. Shop around for
the best deal. Special promotions are becoming more common as competition increases.
Finnish Mobile Telephone Networks / Operators
| Operator |
Web Site |
Phone Enquiries |
| Sonera |
Finnish only |
(0) 20401 |
| DNA |
Finnish/English/Swedish |
044 0440 |
| Elisa |
Finnish/English/Swedish |
0800 950 50 |
| Cubio |
Finnish/English/Russian |
(09) 689677 |
| Globetel |
Finnish/English/Swedish |
(09) 228 9100 |
| Welho |
Finnish/English/Swedish |
(09) 156 5656 |
| Saunalahti |
Finnish only |
(09) 4243 0400 |
| Tele Finland |
Finnish only |
0800 144 844 |
Prepaid Mobile Services in Finland
You can also obtain a prepaid phone card in Finland through operators such
as Radiolinja, Sonera and
DNA. Starting packages normally cost
around € 50 and include € 40 worth of airtime, and
are available through outlets such as R-Kioski.
Simply buy a package, install the included SIM card in your mobile phone, key
in the PIN and PUK codes provided and start making calls. Your new phone number
is included with the package. You will be alerted when your airtime is running
out, and then "recharge" the subscription with a voucher from a prepaid
dealer. You can also reload airtime from the Internet.
Prepaid packages generally include text messaging, voicemail and other features.
They can be a very attractive way to get started with a mobile phone service;
the downside is that the charge per minute is comparatively high and you are
unable to make international calls directly, although you can do so with a prepaid
card or a calling card (see section on telephones above).
International calls
International Mobile Calls from Finland
Regardless of the operator you subscribe to for your regular service, you
can choose which operator you would like to handle individual international
phone calls. Operators' rates per minute vary dramatically. Not only that but
one operator may have cheap rates to one country while their rates to another
country are comparatively high. Please note that you have to add the local network
charge to the prices given on the Web pages. Sometimes the prices are given
without the 22% tax.
To call with a different operator: Normally when making an international
call from a mobile phone you key the + sign first; this simply specifies that
the call will be placed through your regular operator. Instead, key in the prefix
of the operator you want to handle the call. Some operators require you
to register, so check first. Then dial the country
code, the area code and the actual phone number as usual. Ex: 999 (Elisa
prefix) 61 (country code) 2 (area code) 9234 5678 (number)
Operator codes:
991 (Saunalahti), 990 (Sonera), 999 (Elisa)
International Mobile Calls from Abroad
When traveling abroad with your contract or prepaid mobile, Return
Call Service (also known as Call Back service) from Telestial
(which also sells mobile handsets) helps you save money on outgoing long
distance phone calls. The service takes advantage of the fact that most
wireless phone carriers around the world charge high airtime rates to make outgoing
international phone calls from your cell phone, but almost always offer free
or cheap incoming call rates. With the Return Call service, you will be provided
with a list of their local "Trigger Numbers"
for every country around the world. When you are in your destination country,
you can use your cell phone (with Local SIM card) to call the trigger number.
A computer at the Return Call service center will answer, and then you will
simply hang up. A few moments later you will receive an incoming call from the
Return Call Service and be prompted to enter the long distance phone number
that you would like to call.
Useful Addresses
Expat Finland
http://www.expat-finland.com/telecommunications_and_media/
Telestial Return Call Service
http://www.telestial.com/return_call_service.php
Customer Support: 1-703-533-2122 or by calling 1-800-705-5033 (USA only)
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